LEGAL REFERENCE

How We Handle Your Account Data

This is the terminal 4d privacy policy, written for you in plain language. We explain what we collect when you open an account, how we store it, and...

Plain-language policyIndonesia-awareAccount-holder rightsEncrypted storageUpdated regularly

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Our Privacy Posture For Indonesia

We collect only what we need to run your account: your contact details, the device you sign in from, the games you open in our lobby, and the wallet reference you use for top-ups. Where local law permits, we retain this data for the period required by financial and gaming regulators in supported regions. We do not sell your information to third

parties. Processing takes place under contracts that bind our payment partners and game providers to the same confidentiality standards we apply ourselves, and you keep the right to review, correct or close your record at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Contact Paths

If you want to ask a question about your data, exercise a right under this policy, or flag a concern, here are...

WHY THIS PLATFORM

How This Policy Stays Honest

We treat the privacy policy as a living document, not a one-off legal box.

Editorial owner

A named privacy lead at terminal 4d signs off every revision before it goes live, so you always know a real person reviewed the wording, not just an automated template generator.

Legal review

Indonesian-qualified counsel checks our wording against current data protection expectations. When their feedback lands, we apply it to the live policy and log the change in our internal register.

Version history

Each update carries a date stamp and a short note describing what shifted, so you can track how our handling of your account data has evolved over time.

Provider audits

Game studios and payment partners we work with submit to periodic checks confirming they handle your data the same way we promise to in this document.

Encryption practice

Login credentials, wallet references and identity documents move across encrypted channels and rest in storage that our security team segments away from general lobby traffic.

Staff training

Anyone at terminal 4d who can see your account file completes confidentiality training before access is granted, and that access is reviewed whenever roles change internally.

Consistency Across Our Policy Pages

Our privacy policy lines up with the other legal pages on terminal 4d so you never get conflicting answers.

Terms of Service

The terms describe what you agree to when you open an account; this privacy policy explains the data side of that same agreement using identical definitions.

Cookie Notice

Cookies are introduced here at a high level and detailed in their own notice, with the same retention windows quoted in both places to avoid mismatches.

KYC Statement

Identity checks live in our KYC page; the categories of documents we keep are mirrored in this policy so the lists never drift apart.

Payments Notice

Wallet handling for DANA, OVO, GoPay and QRIS is summarised here and expanded in the payments notice, with one shared retention figure across both.

Complaints Page

If you raise a privacy issue through complaints, the timelines quoted there match the response windows promised in this policy down to the day.

Marketing Preferences

Opt-in and opt-out controls referenced in this policy point to the same preference centre that the marketing page links to, with no parallel toggles.

Account Closure

Closure rules summarised in this policy match the step-by-step flow on the account closure page, including how long residual records stay on file.

What This Policy Page Covers

Here are the building blocks you'll find as you read through our privacy commitments.

Scope statement

We tell you exactly which terminal 4d surfaces this policy applies to, from the casino lobby to the sportsbook and the mobile flows, so nothing is left ambiguous.

Data categories

A clear list of what we collect — contact details, device signals, lobby activity and wallet references — so you can match each category to the reason we hold it.

Retention windows

For every category we publish how long the record stays with us, and what triggers deletion once that period closes against your account.

Your rights

Access, correction, portability and closure rights are spelled out with the exact channel you use to exercise each one without bouncing between pages.

Sharing map

We name the kinds of partners who may see slices of your data — payment processors, game providers, regulators — and what they can do with it.

Update mechanism

You can see when the policy last changed, what changed, and how we tell you about future revisions before they take effect on your account.

Privacy Questions You've Asked Us

We collect your name, contact details, date of birth, the device you sign in from, the wallet reference you use for top-ups, and the lobby activity tied to your account. Nothing beyond what running your account requires.

Only the slice each wallet needs to authorise your top-up moves between us and the provider. We don't pass your full lobby history to payment partners, and they're bound by confidentiality contracts on their end.

Where local law permits, we retain core account records for the period Indonesian financial and gaming rules require, then remove or anonymise them. Specific retention windows for each data category are listed within the policy itself.

Yes. Send a request through the privacy inbox or in-lobby chat with your account reference, and we'll prepare a structured export of your file within the response window your jurisdiction sets for data subject requests.

Open your profile area inside the lobby to update contact fields directly. For identity documents or anything tied to verification, message the privacy desk and we'll guide you through the correction without closing your account.

Active processing stops immediately. A residual record stays on file for the period required by anti-fraud and tax rules in supported regions, then it's removed or anonymised in line with the retention table in this policy.

We post the updated version with a fresh date stamp and a short note explaining the change. For material updates affecting your rights, we also message your verified contact channel before the new wording takes effect.